Return Policy
Return Policy
CUSTOMER CARE HOURS
Mon—Fri 9-6 p.m.
346-509-6110
Online website and chat Open 24 hrs
Nokap.hatsandmore@gmail.com
*ANY WORN OR DAMAGED ITEMS WILL NOT BE ACCEPTED. *
*DISCOUNTED/SALE ITEMS ARE FINAL SALE. NO RETURN OR EXCHANGE*
**PLEASE READ CAREFULLY OVER OUR ITEM DESCRIPTION, AS SOME ITEMS CONTAIN NO STRETCH. **
You may exchange merchandise within 5 business days of receipt of purchase.
We DO NOT accept exchanges on any items or accessories worn/damaged.
All items are thoroughly inspected before leaving our warehouse.
Please email FIRST to initiate a return. Please DO NOT return any merchandise without speaking to someone from our sales team and receiving certified confirmation email.
Once approved, we will provide you with a return address to send your return to.
Please note that the customer is responsible for any and all return shipping costs.